Do you work with agencies?
Yes we do work with agencies and offer white label WordPress maintenance services for Agencies. Get in touch with us to learn more about becoming a white lable agency partner.
Where is your team located?
jVista Website Services is located in Tucson, AZ.
What happens if an update breaks my website?
If an error or problem occurs during an update we will do our best to make it work with the new update. If all else fails we will quickly restore your site to a previous stable version using our quick restore process.
Can you work with my existing website host?
Absolutely! jVista Website Services can maintain sites that use just about any web hosting service.
What information will you need to get started?
In order to provide WordPress support we’ll need an administrator account in WordPress dashboard and preferrably access to your server (FTP). We will reach out to get secure login details during our onboarding process.
What is your cancellation policy?
With jVista WordPress Maintenance we earn your business month to month. You can cancel your plan at any time.
Where do you store backups?
Backups are stored offsite in a scure cloud hosting service using a 10-6-6 backup protocol. 10 Daily Backups, 6 Weekly Backups, 6 Monthly Backups.
Does it matter who hosts my site?
A quality web host can make a huge difference in your site's performance and can even improve your search engine rankings. If you're happy with your current host there is usually no need to change hosting. If you are having issues with your hosting support or are looking for more performance we offer optional hosting ...Read More
What is your refund policy?
You'll love working with jVista, but if for any reason you want to cancel, we’ll cancel your monthly service at the end of your current payment period.
Do you offer website hosting?
Yes, we offer business class hosting at very competitve rates on either monthly or annual plans. All hosting includes our Secure, Sold State Drive performance hosting and SSL Secuirty Certifiacte. Contact us to get a free hosting consultation.
